“Making the process easier is part of that.” “In the early days, we had to find doctors that were comfortable with technology … but most doctors want to do what is best for their patients,” he said. Making the appointment process easier is essential because most of the time people struggle to arrange time for proper treatment, he said.īut finding doctors open to the innovation wasn’t always as easy, Massoumi said. “It’s pretty good because it gets my attention right away, and most of the patients said that it’s easy for them,” he said. It also sends out a notification to multiple emails. When a patient makes an appointment on ZocDoc it is automatically put into the doctor’s system. It is also convenient for him, Rigor said. “Most of the patients that have come from ZocDoc say they really found it helpful.”
Rigor has been using the system for nearly three months and has already seen positive results. Ronald Rigor, of Rigor Dermatology & Laser Center in Pasadena, is one of several medical offices in Southern California that is using ZocDoc. His most proud and humbling distinction to date is ZocDoc’s recognition as a Best Place to Work both in New York and Arizona.Dr. It was at Trilogy where Cyrus met – and shared a desk with – ZocDoc founder Nick Ganju.Ī native of Florida, Cyrus also worked at Disney World, where he gained firsthand insight into the importance of excellent customer service – a learning he later implemented at ZocDoc which is central to the company’s operation today.Ĭyrus currently resides in Manhattan. During the prior year, he worked in Austin, Texas, for Trilogy Software, which recruited Cyrus upon his graduation, cum laude, from the Wharton School. In 1999, Cyrus founded his first business, a web startup specializing in e-commerce management tools.
began soon after his 2003 graduation from Columbia Business School, where he earned an MBA and received the Heffernan Award for Outstanding Service. Cyrus’s four-year tenure at McKinsey & Co. where Cyrus first met and collaborated with ZocDoc founder and president Oliver Kharraz. Prior to ZocDoc, Cyrus served as an Engagement Manager at the global management consulting firm McKinsey & Company, where he gained extensive experience in healthcare technology. After rupturing his eardrum in 2007 and spending four days searching for a doctor, he created ZocDoc to solve patient problems and improve the modern healthcare experience.
Cyrus Massoumi is the Founder of ZocDoc and Managing Partner / Founder of humbition.
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