You may need to choose "Sign in with another account" to proceed. "No license found" error / Can't activate Outlook.Īre you using the correct Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Microsoft 365 subscription. Type in Office and then delete the data license file. Open Spotlight by selecting the magnifying glass at the top right of your desktop. You can do this by opening your internet browser and going to If the page loads, your internet connection is working. Restore previous purchase for Office for Mac Can't activate Office after installation.Ĭheck to make sure your internet is working on the Mac you're trying to install on. Unknown error" or "clock error" when you activate Outlook 2016 for Mac "You need to activate Office for Mac within X days" after activating. You should be prompted to authenticate upon opening the application, which will activate Microsoft Office. If you have Microsoft Office 2016 64-bit installed, copy and paste this cmdlet and replace with the 5 character key:Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /unpkey: If you have Microsoft Office 2016 32-bit installed, copy and paste this cmdlet and replace with the 5 character key:Ĭscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /unpkey:.Look for the Last 5 characters of installed product key (see example).If you have Microsoft Office 2016 64-bit installed, copy and paste this command:Ĭscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus If you have Microsoft Office 2016 32-bit installed, copy and paste this command:Ĭscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus.Open Command Prompt as Administrator (Open Start Menu > search " Command Prompt" > right-click Command Prompt > Select Run as Administrator).If the above methods did not resolve your issue, please contact the UWM Help Desk at (414) 229-4040, toll free at (877) 381-3459, or submit a help request online at for additional assistance with removing your Microsoft Office license. This process requires entering commands through Window's Command Prompt. Manually Remove Microsoft 365 Apps License If the tool worked successfully, you should be prompted to authenticate upon opening the application, which will activate Microsoft Office. After the set of instructions is completed, restart the computer and open a Microsoft Office application.If you are running Mac OS, navigate to this Microsoft article and download Microsoft's license removal tool.
If you are running Windows, navigate to this Microsoft article and download Microsoft's Microsoft 365 Support and Recovery Assistant. Follow the given set of instructions.
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